How Remote Management is a boon during this Monsoon

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How Remote Management is a boon during this Monsoon

Nowadays, Computers are an integral part of our lives. Without technology, we can’t survive and if our computer/ Laptop stops working we get very frustrated.

It’s raining heavily and you cannot go to your office. After speaking to your boss he has agreed to let you work from home. You are working and suddenly your office application stops responding. You scramble and try to call a technician. He is a couple of hours away and in rainy season he will definitely be late. And you are not sure if the issue can be fixed even then.

In Mumbai City commuters face serious disruptions due to waterlogging and flooding in monsoon. This causes huge nuisance for the users. You are not able to get your services on time.

In this case remote management is beneficial to the users as there is no travel involved and you get immediate diagnosis. More than 80% of your problems can be done remotely as they are software/configuration related.

It can be done securely without touching your personal data. Anyways if your current AMC engineer comes to your office/home he has access to all the data. But in the case of ePrompto Tech services, all the commands are logged and visible. Even to transfer any files, we have to obtain permission from the customer. Therefore, remote is safer.

We also maintain history of all the devices which helps in prompt resolution. You can get an overview of the steps which the ePrompto engineer has taken to resolve the issue.

ePrompto also has Trained engineers from corporates, who have a wide range of domain-specific knowledge.

We at ePrompto will help you to minimize your business downtime and keep your system’s working.

ePrompto – an easy, reliable, trustworthy Tech Friend (Mitra). A remote technical solution to any technology issues.