ePrompto Business Mitra+

AMC is no longer good enough for your business.

ePrompto Business Mitra+ is the new "AMC"

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A Break-fix maintenance service fixes problems as they crop up. This means that something needs to go wrong before you receive any service, resulting in an inevitable reduction in IT system performance while you wait for the problem to be fixed.

Today, no business can really afford the risk and uncertainty of relying on a "Break-fix maintenance service" because your business is too dependent on having a reliable IT system.

What is managed services?

Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure.

In simple terms, managed services put the focus back on the IT firm. The more problems that your organisation has, the more time and resources the IT firm needs to designate. This results in less profit for the IT firm and causes it to take more proactive measures to reduce the amount of problems the organisation has. This inevitably aligns both organisations outcomes.

Why ePrompto Business Mitra+ is superior to your traditional AMC?

What are the features of ePrompto Business Mitra+ ?

How does ePrompto Business Mitra+ benefit your business?

Performance improvement

By actively monitoring and working proactively we prevent IT issues impacting you and your staff's day. Keeping systems performing and reducing interruptions. Less interruptions = more work done simple!

Less Hassle

With one point of contact for all your IT needs life becomes a whole lot easier. Providing support, advice and guidance. We even deal with your 3rd party suppliers for you to help resolve issues.

Better staff morale

Nothing sap's morale like slow & faulty IT. We create an environment that keeps IT fast and effective and if things do go wrong your staff have direct access to a friendly IT team that get problems resolved fast.

Help to grow

Business focused IT managers help you to get the most out of your IT. Improving productivity, reducing staff overhead or changing the way you interact with your customers. IT can be made to work for you.

Remove the worries

With the cost of fines, potential extortion and clean up after a malicious attack enough to cripple a business, it's hard to ignore! We take away the uncertainty looking after the security of your IT systems.

Claim back your time

We become the IT point of contact for your business, taking on the responsibility of keeping things running, no more questions from staff about IT and no more staying late to look at IT issues. we're looking after it for you.

Predictable cost

Budgeting and cash flow are a big part of running any business, with Eprompto you can fix your IT support costs. So no matter how much support you need you'll only ever pay a set amount every month.

Remove the uncertainty

No longer will you worry if your backup's are successful or when the last Antivirus update was run. We monitor and manage all your systems giving you confidence you, your staff and your data is safe, secure and protected.

FAQ

What is ePrompto?

ePrompto is an on-demand, in-home tech support service provided by our fully-vetted and background checked team of technicians. In addition to a complete range of in-home tech installation and support services, we also offer ePrompto Now Online Support for issues that can be resolved remotely. We're making technology in the home simple.

Why ePrompto?

We believe our customers want Prompt and Efficient services. They would not like to wait for a technician or schedule an appointment to fix most issues. They also want Secure solution.

Our customers want Quality of service to be professional and Trusted. It should be properly engineered so that repeat problems are avoided and the configuration to be such that the applications run smoothly and efficiently. No gold plating. No off spec or out of support materials. Our customers demand the best from their Infrastructure so that they can grow their business and focus on their clients on not on the technology enablers.

That’s where ePrompto helps promptly.

Do you take AMC of corporate PCs?

Yes, we take AMC of corporate PCs / Laptops the plan is known as Business Mitra+. Our services include all IT devices and enabling software’s to ensure that you do not face any IT issues. For this we will provide preventive maintenance services in the same plan.

Do you cover multi location offices?

Yes. We can cover multi locations including out of city because use remote management. For physical visit we have certified partner network.

Testimonials

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