EPrompto Managed Services

What is managed services?

Managed IT services is a solution that is delivered by an IT service provider that combines flat-rate, unlimited IT support for a monthly fixed fee with the proactive monitoring of IT workstations and infrastructure.

In simple terms, managed services put the focus back on the IT firm. The more problems that your organisation has, the more time and resources the IT firm needs to designate. This results in less profit for the IT firm and causes it to take more proactive measures to reduce the amount of problems the organisation has. This inevitably aligns both organisations outcomes.

Plans Start From: ₹ 2000/- (Per user per year)  
Remote PC/Laptop Management
- Remote Management of all user level PC/Laptop issues on email, O365,Antivirus, OS Updates,Email backup


  • Managing all your IT related problems remotely
  • We help you to maintain uptime of your systems
Remote Network Management
- Remote Management of Network issues on wifi, LAN, WAN (Broadband /Leased Lines)


  • Quaterly Preventive Maintenance for Better Performance
Security Patches
- Patching for security updates and preventive maintenance of all PC/ Laptops


  • We help you keep your systems up to date.
System Security
- Removal of unwanted softwares from end user devices and Blocking of sites, USB and encryption of data, if required


  • We help you improve the performance of the existing systems. Unwanted applications consume your device's resources
  • We help you analyse and remove such applications
Ticket Management
- All your issues can be tracked and monitored.


  • Includes vendor coordination for spare parts if PC under warranty, engineering and advise on products to be bought
  • Track all issues , forever, in one login and maintain history
  • Any capacity issues which slow down your end user device will be transparently available
  • Measure and compare Response and Resolution times. These are centrally monitored for resolver performance against issues and skill sets
  • Track devices and their configuration..
Asset management
- All your software and Hardware asset details will be available at a centralized location.


  • All your issues can be tracked and monitored
  • All your software and Hardware asset details will be available at a centralized location

ePrompto Business Mitra+

AMC is no longer good enough for your business.

ePrompto Business Mitra+ is the new "AMC"

Get quote today

A Break-fix maintenance service fixes problems as they crop up. This means that something needs to go wrong before you receive any service, resulting in an inevitable reduction in IT system performance while you wait for the problem to be fixed.

Today, no business can really afford the risk and uncertainty of relying on a "Break-fix maintenance service" because your business is too dependent on having a reliable IT system.

Why ePrompto Business Mitra+ is superior to your traditional AMC?

What are the features of ePrompto Business Mitra+ ?

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