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ePrompto is an on-demand, in-home tech support service provided by our fully-vetted and background checked team of technicians. In addition to a complete range of in-home tech installation and support services, we also offer ePrompto Now Online Support for issues that can be resolved remotely. We're making technology in the home simple.
Yes. ePrompto can provide technical support service, be it any devices hardware or software related. After you log an issue via chat, email, call, online request. Our tech support pros will resolve your issue securely, remotely & quickly.
Yes. ePrompto utilizes remote assistance at no additional cost. This is the simplest and most efficient way to see and resolve any IT tech issues at hand. To resolve most issues, and to connect to your computer, a working internet connection is required. If your internet connection has stopped working, our technicians will assist you via phone.
All the remote session are recorded and checked. Even you can see all the logs used by our engineers. The remote connection is using proven and secure Zoho licence solutions.
EPrompto is one really cool service I discovered a few days back. My laptop broke down and I quite frankly had no idea what to do about it. My sister suggested that I give it to ePrompto. Now here begins the surprise- I called them and asked for the charges to service my laptop, there response- 'but your sister has already taken up the Rs. 499 annual service which entitles all of her family members to avail of our service.' Next, I forgot to drop my laptop so I got a call from them- 'Ma'am, we have to close your ticket, when can we service your laptop?'
And when it did go for servicing, they returned it within a day all fit and fine. That too with the promise of remote fixing it in future if I want. WOW! quite the surprise this was. I hate writing long service reviews but these guys totally deserve it. Would definitely recommend all my Mumbai friends to try it. I will attach a video guide I found on their FB page. May help to understand the service details a little better.
I struggled for years to find an efficient and effective technical support for my home and office computers. Finally found the solution at ePrompto! Their suite of services offered, their high level of professionalism and customer centricity and all that at a most reasonable price is just amazing!
Thanks a lot team eprompto.... looking forward for a long association!!!
I have used their services and am super impressed - never mind that they are friends - they do a good job, going above and beyond
POSTED ON 08 Jul, 2020
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