Service Desk - You Drive Business, We Drive IT Enablement


"Multiple Vendors, Multiple products, Multiple Applications, Scattered Data. One point destination for all your digital and IT requirements You are on your journey to Digitisation. We help you transform your system in a process-oriented way so that it delivers the expected Productivity, Security and Reliability."

One Off Support

Remote:

₹ 350/-
per call

On-site:

₹ 1000/-per visit

T&C Apply
RESOLVE NOW

Immediate IT Problem Resolution for End Points

  • PC/Laptop
  • Server
  • Application
  • Network
  • Advantages

    Quick response to your Technical Issue

    We are engineered to give you remote support

    • You can log an issue via chat, email, call, online request, etc
    • We have internally defined strict response timelines
    • We own your Problem – Once your issue is registered with us, we take the accountability and fix it even if it is with other service providers
    • We give remote support. Many problems can be resolved remotely sitting from our office. All our resolvers are well trained to solve your issues remotely. This enables quicker resolution with no worries of travel delays, time suitability for onsite visit, lock down & social distancing related issues

    Your work is not stuck for too long

    Trained and Experienced resolvers

    Skill sets of the resolvers are continuously enhanced

    • We have regular training programs for all the trainers
    • Skillset based problem resolvers
    • Our resolvers are regularly updaed on new vulnerabilities
    • They are equipped with Al based issue repository
    • Engineers, in proactive way,find the root cause of the issue to avoid any recurrence

    This means you get the right solution and number of tickets are reduced

    100% security of your data

    We follow strict data security policies

    • We maintain activity logs of resolvers.These are available with your tickets
    • Your personal data is not touched . Only system level directories and applications are accessed.
    • You can see what the resolver is doing on your screen as well

    This means your critical company data is always private to you

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    • Let us know about the issue, our service desk will assign an engineer
    • Engineer will resolve the problem
    • Your system is up-to-date and working! You're happy and you pay

    Managed Services

    Remove day-to-day technology challenges from your business

  • More than hardware AMC
  • Free Design Consultation
  • User Behaviour Analytics
  • Security Audit Reports
  • Plans

    Features Essential Plan Premium Plan Enterprise Plan
    Plans start at
    ₹ 120/-
    per employee per month
    Plans start at
    ₹ 170/-
    per employee per month
    Plans start at
    ₹ 200/-
    per user per month
    Remote Support
    Anytime Anywhere All Devices
    Central Helpdesk
    Ticketing, IT asset Management,
    Reports
    Business Application Support
    Security Services
    LAN, WAN, Servers
    Digital Marketing
    Website, Domain, Google Ads
    Get Quote Get Quote Get Quote Get Quote
    T&C Apply

    Features

    Remote PC/Laptop Management

    A leader with a very approachable tone and great team player. Shreesh sets the tone to drive client relationship and requirement across the organization.

    Features

    • Managing all your IT related problems remotely
    • We help you to maintain uptime of your systems

    Remote Network Management

    Remote Management of Network issues on wifi, LAN, WAN (Broadband /Leased Lines)


    Features

    • Quaterly Preventive Maintenance for Better Performance

    Security Patches


    Patching for security updates and preventive maintenance of all PC/ Laptops


    Features

    • We help you keep your systems up to date.


    System Security

    You get unlimited access to our online and telephone support throughout the year

    Features

    • We help you improve the performance of the existing systems. Unwanted applications consume your device's resources
    • We help you analyse and remove such applications

    Ticket Management

    You get unlimited access to our online and telephone support through-out the year

    Features

    • Includes vendor coordination for spare parts if PC under warranty, engineering and advise on products to be bought
    • Track all issues , forever, in one login and maintain history

    Asset Management

    Centralized database of IT Assets.

    Features

    • All your issues can be tracked and monitored
    • All your software and Hardware asset details will be available at a centralized location

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    • Need Techno Commercial Choices. Book an appointment
    • Our experienced associate will help design an optimum Solution
    • Purchase, Implement and Stabilise. Pay as you grow

    Application Support

    Application Support Analyst

  • Monitoring of system including Linux, Windows & Mac
  • Support Business Partner and Users on specified issues with Clients Systems and Applications etc.
  • Level 1 trouble shooting and coordinating with L2 and L3 teams for resolution
  • Service activities,Running Batch jobs
  • Preparing reports and dashboards
  • Single point of contact for our Clients at Partner location
    • Looking for an application Analyst
    • Consult Now
    • We will provide as per your requirement

    Our IT Services Start at 100/- per month. Tools Free With Managed Services Plans

    T&C Apply

    Asset Management

    Centralized database of IT Assets.

  • All your issues can be tracked and monitored
  • All your software and Hardware asset details will be available at a centralized location
  • Ticketing

    You get unlimited access to our online and telephone support throughout the year

  • Includes vendor coordination for spare parts if PC under warranty, engineering and advise on products to be bought
  • Track all issues , forever, in one login and maintain history
  • User Behaviour

    Track Your Employees & Analyze Who is doing what

  • Allows you to track your employee’s activity silently in a secure process.
  • Track your Employees activities (Application Usage, Asset Utilization) & Login details.
  • Security Audits

    Maintain system health and fix before issues occur

  • Audit and Action security logs proactively
  • Increase productivity by ensuring optimum performance
  • Automate ISO -27001 Security audits and corrective actions
  • Find My Files

    Preventive Maintenance

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    • Need Techno Commercial Choices. Book an appointment
    • Our experienced associate will help design an optimum Solution
    • Purchase, Implement and Stabilise. Pay as you grow