Managed Services As the New Technology Partner for Business Growth


Business Support

  • Know your IT assets across organaisation
  • Easy integration with ticketing tool
  • User behaviour reports
  • Capacity and utilisation of assets
  • Ease of decision for New VS Upgrade
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Home Support

  • Frequent Laptop/Desktop/Connectivity/Application issues
  • Click and we will call
  • Prompt response
  • Contactless resolution

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Total Downloads : 200

Business Support


DO YOU HAVE

Branded Hardware

Critical Business Applications/Data

Collaboration / Sharing of data within teams

Productivity dependent on Uptime

Staff needs constant and prompt support

Work Hours limited by Office Time

Multiple Vendors for keeping Technology Running

Then Time to Move

MOVE TO MANAGED SERVICES

Lower costs of resolution

Increased Security of DATA and Applications

Collaboration Tools – Configure and Deploy

80% of problems solved in less than 30 min

Support Anywhere Anytime

Move to Cloud with support

One Point of Contact for all issues

Support For Employees At Home and At Office


Virtual Office Service Support Bundles

Features Essential Plan Premium Plan Enterprise Plan
Plans start at
₹ 120/-
per employee per month
Plans start at
₹ 170/-
per employee per month
Plans start at
₹ 200/-
per user per month
Remote Support
Anytime Anywhere All Devices
Central Helpdesk
Ticketing, IT asset Management,
Reports
Business Application Support
Security Services
LAN, WAN, Servers
Digital Marketing
Website, Domain, Google Ads
Get Discounts Get Discounts Get Discounts Get Discounts

We Also Provide Hardware and Software Licenses From Reputed OEM

Business Laptops & Desktops

Printers

Routers

Softwares

Features of Managed Services

Remote PC/Laptop Management

Remote Management of all user level PC/Laptop issues on email, O365,Antivirus, OS Updates,Email backup

Features

  • Managing all your IT related problems remotely
  • We help you to maintain uptime of your systems

Remote Network Management

Remote Management of Network issues on wifi, LAN, WAN (Broadband /Leased Lines)


Features

  • Quaterly Preventive Maintenance for Better Performance

Security Patches

Patching for security updates and preventive maintenance of all PC/ Laptops


Features

  • We help you keep your systems up to date.



System Security

You get unlimited access to our online and telephone support through-out the year

Features

  • We help you improve the performance of the existing systems. Unwanted applications consume your device's resources
  • We help you analyse and remove such applications
  • Reduce Load on mail box

Ticket Management

You get unlimited access to our online and telephone support through-out the year

Features

  • Includes vendor coordination for spare parts if PC under warranty, engineering and advise on products to be bought
  • Track all issues , forever, in one login and maintain history

Asset Management

All your software and Hardware asset details will be available at a centralized location.

Features

  • All your issues can be tracked and monitored
  • All your software and Hardware asset details will be available at a centralized location

ePrompto Business Mitra+

AMC is no longer good enough for your business.

ePrompto Business Mitra+ is the new "AMC"

Get quote

Why ePrompto Business Mitra+ is superior to your traditional AMC?

ITAM

Contactless IT Support at the Click of a
Button – When You Need it

OClick and Call

Prompt response

Pay after Resolution of issue

Contactless resolution

Quarterly Preventive Maintenance

Total Downloads : 200

Office 365

Collaboration, Security and Availability - leading to Higher Productivity and Saving in Operations

Data Loss Prevention using auto backup

Securely Share Files and Folders within Team

Simultaneous editing of same file

Archiving of Mail Boxes

Read More

Get quote

Softactivity

Worried about Personnel Productivity?
(whether in Office or WFH environment)

Monitor users remotely and Increase the personnel efficacy

User Behaviour Tracking

Monitor Utilisation of Company assets

Anonymous Keystrokes and Screen recording

Manage Data and Intellectual Property Loss

Read More

Get quote

Cloud Service

Time To Move On Cloud

No One Time Expense On Hardware or Technology

No Worries of Server Upgrade as business grows

No AMC Charges, Power and UPS costs

Increased Security- 5 layers of security for confidential data

Increased Productivity- Access Anytime , Anywhere

One server for all Applications and Data

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Ticketing System

Keep Record of Each & every Activity and Manage it professionally

A Centralized System

Enhance Response Time

Easy Communication

In built Tracking & Reporting

Drives Staff Accountability & Training

Prioritization is easy

Get quote

Home Support


Looking for tech support?

Worry no more!

ePrompto techies are always available to help you

Quick response

Remote resolution to your issues

Trained and experienced engineers

Pay only after your issue is resolved

ePrompto can resolve all your tech problems be it device/hardware or software related

Simple resolution steps to your tech problems

  • Let us know about the issue, our helpdesk will assign an engineer
  • Engineer will estimate the time(for resolution) and cost
  • Engineer will resolve the problem
  • Your system is up-to-date and working! You're happy and you pay

Your IT Support
options with us

One Off Support

Get out of IT issue quickly, efficient IT support just a call or click away.

See how it works Resolve now

OR

Premium Member support

ePrompto solves all your technology related issues - for you, your kids, your parents, anybody in the family

See Premium benefits Subscribe
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